Back to top

 • Brochures  • Videos

Technical Support

At PDR, we provide various kinds of technical and sales support to existing and prospective customers of our products including,

•  Data and product information
•  Installation and calibration support
•  SMT Rework Process support
•  Maintenance and warantee support
•  Upgrades and software update support

PDR has factories based in the United Kingdom and the USA, with further regional offices in France and India.  To support our customers, we provide a Gold Standard Sales and Technical Support service from our PDR offices plus a global network of professional sales/support partners.

We strive to continue support for a long time after any warranty periods elapse and as an example, even one of our oldest systems, No. 0241 from 1988, still comes back for service work. Also, we do our best to offer upgrades to existing PDR systems, helping to extend their useful lifespans as frontline equipment, beyond 5 and 10 years.

If you do require technical support for any reason, please feel free to email PDR Support at We will then process your request directly or by connecting you with your most local PDR contact.

Brochures and Datasheets

IR-C3 Brochure French
PDR IR-C3 Chipmate Brochure
IR-D3 Brochure French
PDR IR-D3 Discovery Brochure
PDR IR-E3 Evolution Série
PDR IR-E3 Evolution Série
IR-E6 Brochure French
PDR IR-E6 Evolution XL Brochure
PDR IR-E6 Evolution Series
PDR IR-E6 Evolution Series


PDR IR-D3 Discovery Series
Product Demonstration - PDR IR-E3 - BGA Removal/Replace
PDR IR-E6 Evolution Series
PDR IR-C3 Chipmate Series
PDR IR-E3 Evolution Series
PDR IR Series
Preparing a BGA PCB Pad with a PDR IR-E3
Preparing a BGA PCB Pad with a PDR IR-E3
Product Demonstration - PDR IR-E3 - BGA Removal/Replace

Social Media